Privacy Policy and Terms of Use 

Privacy & Terms of Use

Effective Date: 02.02.2025

​

Welcome to Get Out and Kayak Malta!

We value your privacy and want you to fully understand how we collect, use, and protect your data, as well as the terms that apply when using our website and booking our services.

By using our website, making a booking, or kayaking with us, with your gear (or ours), you agree to these terms. If you do not agree, please do not use our services.

​

1. What Data We Collect & Why

We only collect the necessary data to provide our services efficiently. This includes:

✅ Your Name & Contact Info – To confirm bookings and respond to inquiries.
✅ Booking Details – To manage reservations and ensure smooth kayaking experiences.
✅ Photos & Videos – We capture moments during tours and may share them online.
✅ Website Usage Data (Cookies) – To improve the website experience and performance.

🚫 We never sell your data to third parties.

​

2. Legal Basis for Data Processing (Why We Collect Your Data)

Under the EU General Data Protection Regulation (GDPR), we collect and process data based on:

✔ Contractual Necessity – To manage bookings, process payments, and provide kayaking services.
✔ Legitimate Interest – To improve our services, enhance safety, and prevent fraud.
✔ Consent – For marketing communications and sharing tour photos/videos. You can withdraw consent anytime.
✔ Legal Obligations – Required for tax, insurance, or regulatory compliance.

​

3. How We Use Your Data

We use your information for:

✔ Processing bookings & payments
✔ Confirming and managing your reservation
✔ Contacting you about your trip
✔ Sending promotional updates (only if you opt in)
✔ Improving our services & website

If you no longer want us to store your data, you can request its removal (see Section 4).

​

4. Your Data Protection Rights

Under GDPR, you have full control over your personal data. You can:

🔹 Request a copy of your data (Data Access Request).
🔹 Ask us to correct incorrect details (Data Rectification).
🔹 Withdraw consent (for marketing or images).
🔹 Request deletion of your data (Right to be Forgotten), unless we are legally required to retain it.
🔹 Object to data processing in certain situations.

📧 To exercise your rights, email us at: info@getoutandkayakmalta.com

5. Data Retention Policy (How Long We Keep Your Data)

We keep personal data only for as long as necessary:

• Booking records: Kept for 5 to 7 years for tax and accounting purposes.

• Marketing data: Stored until you opt-out or request deletion.

• Photos/videos: Retained indefinitely unless you request removal.

​

6. Third-Party Sharing & Data Processors

We only share data with trusted third parties necessary to operate our business. This includes:

• Payment Processing: Stripe, PayPal, BoV, etc...

• Booking Management: WIX and Google

• Marketing Platforms: (Only if you opt in)

We do not sell, rent, or share your data for marketing purposes.

These providers are GDPR-compliant and required to protect your data.

​

7. Cookies & Tracking (How We Use Website Data)

We use cookies to improve our website functionality and analyze traffic. Some cookies may be placed by third-party tools like Google Analytics or Facebook Pixel to help us measure engagement.

📌 You can disable cookies in your browser settings.

​

8. Website Rules (Terms of Use)

By using our website, you agree to:

✔ Use it legally and respectfully.
✔ Not copy, share, or misuse our content, including downloading images/videos without permission.
✔ Understand that kayaking involves risks – always follow safety instructions.

We strive for accuracy, but we are not responsible for errors or outdated information on the site.

​

9. Liability Disclaimer (Risks & Responsibilities)

Kayaking is an outdoor activity with inherent risks. By booking with us, you acknowledge that:

✔ You participate at your own risk.
✔ Get Out and Kayak Malta is not liable for injuries, lost belongings, or accidents beyond our control.
✔ You must follow safety instructions and wear provided safety equipment.

We take safety very seriously, but you assume full responsibility for your participation.

​

10. Security & Data Protection

We use industry-standard security to protect your data, but no system is 100% hack-proof. Always be cautious when sharing personal information online.

If we experience a data breach affecting your information, we will notify you and relevant authorities as required by law.

​

11. Changes to This Privacy & Terms Policy

We may update this policy from time to time. Any changes will be posted here, and if they are significant, we will notify you.

Last Updated: 02.02.2025

​

12. Contact Us

Got questions or concerns? We’re here to help!

📧 Email: info@getoutandkayakmalta.com
📞 Phone: +356 77200202

​

If you do not agree with this notice, please do not use our website or services.

🚣‍♂️ See you on the water! 🚣‍♀️

--GOAK